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Shipping & Return

We assure the dispatch from KUNST HAUS WIEN within 3 workdays for available items

Shipping Costs

All prices include 10% or 20% VAT.

SWITZERLAND: For Switzerland we have fixed shipping costs of EUR 15.00. As Switzerland is not a member of the EU it might be possible that you have to pay additional customs fee.

Delivery Charges: Austria EUR 4.00 / Germany EUR 6.00
 
The delivery costs for all other countries may be found in the table below. You can find the zone to which your country belongs here.
 

International Standard Parcel

ZoneRate/0-1kg shipment in €Rate/1-3 kg shipment in €Rate/ over 3 kg shipment in €
1a13.5015.0016.00
1b13.5015.0016.00
215.0017.0021.50
317.0021.0026.50
418.5023.0031.50
520.5027.0042.00

 

Return

Intact products can be sent back within a term of 14 days at customers expense without any reasons. Please add the note of return below.
The shop office will answer all your further inquiries: museumshop@kunsthauswien.com or on the phone +43 1 712 04 95-27 Monday to Friday between 9 am and 5 pm.
After the receipt of your returns we transfer the amount, you paid for your order, within 14 days to the given account.

 

 

Shipping Costs

Austria € 4.00

Germany € 6.00

other countries: see calculation on your order or our Shipping page

Contact

Please call us

Shop:  +43 1 712 04 91 14
Daily, 10 a.m. to 6 p.m.
 

Shop Office (Orders & Information): 
+43 1 712 04 95 ext. 27
(Weekdays 9 a.m. to 5 p.m.)

or send us an e-mail: museumshop@kunsthauswien.com