For large-volume orders please contact: 

sarah.holt@kunsthauswien.com          +43 1 712 04 91 20

Many of our articles are made exclusively for the KUNST HAUS WIEN Museumshop according to original designs by Friedensreich Hundertwasser.

Terms of Delivery and Payment

1. Prices:

Our prices are net, without added value tax, exclusive of packaging, and apply only to retailers ordering the specified packaging units.

“Shop price info” means the actual valid unit prices in the KUNST HAUS WIEN Museumshop and are non-binding, recommended retail prices. Prices are subject to alteration without prior notice. Please note that for VAT-free delivery to EU member countries, we need your VAT number. Our VAT number is: ATU 16108904. 

2. Methods of delivery and payment:

After receipt of your order we will send our order confirmation with the information about the availability of the items. Payment may be made by credit card or by bank transfer. Our bank details are: BAWAG, 1030 Vienna/Austria, Landstraßer Hauptstraße 60, Bank Code No: 14000, Account No.: 04610 770 695, IBAN: AT98 1400 0046 1077 0695, BIC: BAWAATWW

Immediately after receipt of payment we will deliver the goods. Shipping is performed at your cost and risk.

You will find the minimum order quantity for each article on our price list.

If your total order sum is € 700.00 or over, you are not bound to the minimum order quantity of each item.

3. Packing and Shipment:

Packing and shipment costs will be calculated after receipt of your order. They are dependent on the desired method of consignment and the weight of the freight and will be charged to you as net costs. If you prefer to organise the forwarding yourself, please inform us in good time.

4. Customer complaints:

We can accept complaints concerning faulty manufacture only in the form of a written claim within 7 days after your receipt of the merchandise. If you return any articles, we ask you to do so only in the original packaging and only after notifying us. Transport damage claims should be made immediately to the carrier.

For valuable freight, we recommend cargo insurance.

5. Visits to KUNST HAUS WIEN:

We shall be pleased to welcome you to KUNST HAUS WIEN to introduce you to our articles in person by prearranged appointment (tel. +43 1 712 04 91 ext. 20).